Be fact-based Mr Pradeep Nevatia, President and CEO, Ninestars Information Technology Ltd, is credited for bringing the ‘Integrated Six-Sigma Program’ and TQM (Total Quality Management) practices from the manufacturing to the BPO industry. Mr Nevatia is a post-graduate in industrial engineering from NITIE, Mumbai, and a alumnus of Birla Institute of Technology, Ranchi. He has co-authored Brand-Wise, Leveraging People to Create Powerful Brands (2004, East West Publications). Here’s his take on four questions from Business Line:
Two things that my education/ training taught me:
Structured thinking.




